Job Board

Funeral Home Manager – SCI

We are looking for a Funeral Home manager for multiple locations in the Saskatoon area.

Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple locations and multiple lines of business within the Funeral Home industry. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

• Work closely with your Market Leadership
• Develop an annual business plan and budget as well as financial, production and revenue goals
• Be accountable for monitoring and achieving annual financial goals
• Understand industry finances, how daily activities impact financial outcomes, and making appropriate sustainable business decisions

Operations

• Manage the day-to-day activities ensuring on-time services; exceeding client family expectations
• Remove barriers, encourage ideas, and identify improvements
• Resolves moderately complex problems; provides resolution guidance to supervisors and empowering accountability
• Responsible for establishing location goals and priorities
• Develop, communicate, and monitor goals, priorities, processes and procedures
• Manage frontline supervisor’s responsibilities, expectations, and accountabilities
• Effectively present and communicate Company and Market strategies, values, and goals to location staff
• Maintain building, facilities, and grounds in a clean, manicured, and working order budgeting appropriately for repairs including equipment and furniture
• Ensure all safety, quality control, and compliance standards are adhered
• Show your support to your team by working alongside your team, arranging funerals, working services and any other day to day aspects of the business

People Development

• Develop a strong, trusting, and reliable team
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps
• Constructively address issues and provide tangible and appropriate feedback
• Develop frontline supervisors’ proactive and collaborative management style in order to increase employee engagement and minimize turnover
• Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff
• Establishes pay, recommends pay increases, special pays, and career advancements
• Discipline staff as necessary; writes development plans to close behavior or skill gaps
• Collaborates with Human Resources throughout discipline, development, and termination processes
• Recommends and discusses terminations with Market Leadership

MINIMUM Requirements

Certification/License

• Requires a Funeral Director License in Saskatchewan
• Technical schooling diploma Funeral Services/Mortuary Science

Experience

• At least nine (9) years industry experience in applicable discipline with progressively increased responsibilities
• At least four (4) years’ experience managing people and effectively managing budgets and expense control required

Knowledge, Skills and Abilities

• Knowledge of industry competitive pricing, demographic patterns, and market competition strongly desired
• Knowledgeable in Financial and Business acumen
• Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
• Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint

Work Conditions

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Care center personnel may have exposure to various chemicals and fluids
• Cemetery personnel may have exposure to chemicals and equipment.
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families
• Personal safety equipment/appropriate attire required for cemetery or crematory environment

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Ability to lift up to 50 lbs. to assist with moving bodies

Work Hours

• Working beyond “standard” hours as the need arises and travel up to 25%

Thank you,

Interested applicants should forward their resume and cover letter ASAP via email to Phil Fredette: phil.fredette@sci-us.com

We thank all interested candidates in advance but only qualified candidates will be contacted for an interview

Funeral Director &/Or Funeral Director/Embalmer – Mourning Glory Funeral Services

Exciting opportunities for a Licensed Funeral Director or Funeral Director / Embalmer at Mourning Glory Funeral Services in Saskatoon, SK.

Overview:

The successful candidates will assist with all aspects of funeral services including scheduling of arrangements, services and visitations. Critical to the success of this operation are flawless execution standards combined with a thorough understanding of our clientele.

To develop and maintain a positive environment so that employees are motivated to strive for performance excellence and achievement

Make funeral arrangements that exceed families expectations

To provide a premier level of client satisfaction that will satisfy the needs of every client family

To identify, implement and continuously improve the internal business practices that impact customer satisfaction

The key to success in this role is being involved in community organizations and building strategic relationships to grow the business.

Requirements & Qualifications:

• Licensed as a Funeral Director and/or Funeral Director/Embalmer in Canada
• Excellent interpersonal and communication skills
• Valid driver’s license
• Available to work some evenings & weekends
• Strong computer skills
• A willingness to participate in community organizations
• Superior organizational skills
• Full understanding of all aspects of funeral services and arrangements
• Full commitment to company objectives and policies
• Must be detail oriented and able to meet all deadlines efficiently
• Flexibility and adaptability
• Possess a “team player” attitude and mentality

Interested applicants can forward their resume and cover letter to phil.fredette@sci-us.com

We thank all applicants in advance for their interest. Only those candidates considered for this opportunity will be contacted for an interview.